Privacy Policy Statement

Your privacy matters to us. This policy explains how Galactirolo collects, stores, and uses your information in line with laws applicable in Malaysia.

Information We Collect

We collect only the data required to deliver, improve, and secure our market analytics services.

• Identifying information, such as name, business email, and company details for account management purposes.
• Usage information about your interactions with our website, including analytics and device information.
• Communication records when you contact us for support or make service inquiries.
• Technical information required for system security and maintaining service availability.

Use of Your Information

We use your information to provide services and enhance your experience on our platforms.

• Account management, service provision, and client communications.
• Service improvement and product development, including analytics and performance measurement.
• Security and fraud prevention by monitoring system activity.
• Legal compliance, such as responding to regulatory requirements or law enforcement requests.

Legal Justification for Processing

We process your information based on your consent and as needed for legitimate business operations.

Personal information is processed only for service delivery, performance of legal obligations, or with your direct consent, in line with Malaysian Personal Data Protection Act (PDPA) and other laws.

Information Sharing

Your data is shared with third parties only for service provision, support, or if required by law.

• Third-party vendors providing infrastructure, analytics, or security services limited to operational needs.
• Legal authorities or regulators when required by Malaysian law or legal process.
• Successors in case of business restructuring or mergers, provided confidentiality is maintained.

Data Security Measures

We implement physical, technical, and administrative safeguards to protect all client and user information against accidental or unlawful loss, misuse, unauthorized access, disclosure, or alteration. Regular internal reviews and careful third-party assessment are carried out to uphold ongoing data security.

Your Privacy Rights

You may access, correct, or request deletion of your information held by us.

• Request access to the personal data we hold about you at any time.
• Ask for corrections to inaccurate or incomplete information.
• Withdraw your consent for future processing, subject to business or legal requirements.
• Request deletion of data where allowed by applicable regulations.

Cookies and Tracking

We use cookies to optimize site functionality, measure usage, and improve service reliability. See our separate Cookie Policy for more information on managing preferences.

Cookie Policy Cookie Policy

Contact Us

Contact us if you have privacy questions or concerns about your information, rights, or security measures.

Privacy Policy Changes

If this policy changes, we will post revisions here with updated dates. Check periodically for updates affecting how we handle your data.